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Home > FAQ's > Content Authors FAQ's > 10. Cut and Paste Internal Server Errors and formatting problems.
10. Cut and Paste Internal Server Errors and formatting problems.
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When cutting and pasting information into text sections, you may get misalignment and unwanted spaces, particularly with tables.

 

You may also get Internal Server Error message when pasting in Maintenance text.

 

Whilst Springboard tries to "clean up" as much of the the formatting as possible, some items can still be carried over from the source software. 

 

To fix the issue, first remove any formatting from the source item you wish to copy & paste from, then either paste into a text editor e.g. MS Notepad or a blank MS Word document and "right click" paste choosing "Keep Text Only".

 

This will remove any formatting, and once done then copy and paste the unformatted text back into Springboard.

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