Operating and Maintenance information is provided for both a trained operator and non-trained operator. European Standards defines this as:-

 

Operation - actions that enable the system to be made available for use to meet the design.

 

Maintenance - actions that need to be carried out to ensure the item works safely, efficiently and economically in line with the design and commissioned values. 

 

Availability - Information must be available prior to conclusion of contractual dates.

 

There are various forms of industry guidance available for not only Operating and Maintenance Manuals but also User Guides and other types of handover information, examples include:-

 

Handover Information and O&M Manuals Set (HOM1) - BSRIA

This set comprises three publications: BG 26/2011 Building Manuals and Building User Guides, BG 78/2021 Project Information Process and BG 79/2020 Handover Information and O&M Manuals.

 

CIBSE Guide M: Maintenance Engineering and Management 2014 (GVM)

A guide for designers, maintainers, building owners and operators and facilities managers.

 

EN 12170:2002 - Heating systems in buildings

Procedure for the preparation of documents for operation, maintenance and use - Heating systems requiring a trained operator.

 

EN 12171:2002 - Heating systems in buildings

Procedure for the preparation of documents for operation, maintenance and use - Heating systems not requiring a trained operator.

 

Institute of Workplace and Facilities Management

• The role of FM in BIM Projects
• Asset Management
• Operational Readiness Guide 
• BIM data for FM systems

 

BIM - Building Information Modelling - ISO 19650

The ISO 19650 standard is an international standard for managing information over the whole life cycle of a built asset using building information modeling (BIM). 

 

Authoring - Competency

 

A content author is expected to be a subject knowledge expert who has in-depth knowledge of the systems or items being supplied and/or installed.

 

The author can comprise of a single individual or team (in-house or external resource) who is compiling information and ensuring it accurately reflects the contracted works. 

 

Any content errors or omissions are the responsibility of the author, unless expressly stated in the contract.

 

The authors will be provided training and help in the use of the Springboard software platform, but any assistance in the creation and compilation of information will be subject to separate consultancy costs.