A workflow step has been moved back or more keyforms have been added there reducing the % complete. Check out Forecast & Timeline article for more information.
When the Keyform commencement data was set up, the forms were immediately moved into a progress workflow step and therefore the system did not have a period of time to register a zero (0,0) point on the chart. The solution is to set the workflows and leave for a minimum 24 hour period prior to moving a workflow ste…
The points indicates save events, either when a workflow step is changed or keyform information is changed and saved without moving the workflow step. Check out Forecast & Timeline article for more information.